Terms and Conditions

These Terms and Conditions govern your use of the Waypoint Voice demonstration and SMS program provided by Waypoint Workflows, LLC (“Waypoint,” “we,” “us,” or “our”). By using the service, you agree to these terms.

Waypoint Voice demonstration

Waypoint Voice demonstrates automated first-contact handling and structured lead intake. The Waypoint Voice Plumbing Demo is not an operating plumbing company and does not provide plumbing, emergency, repair, installation, estimating, or other trade services. Information entered in the demonstration is used only to demonstrate the workflow and related communications.

SMS program

After you call the published Waypoint Voice demonstration number, an automated voice prompt may offer text messages about that specific request. If you expressly consent, messages may ask what help you need, request a service ZIP code and preferred callback window, provide status or confirmation information, and respond to service-related questions.

Message frequency varies and is typically 1–6 messages per request. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase.

Opt-out and help

Reply STOP to cancel messages at any time. After STOP, you may receive one confirmation that you have been unsubscribed. Reply START to resume only when you want to initiate or continue a permitted conversation. Reply HELP for assistance or email [email protected].

Acceptable use

You may not misuse the service, interfere with its operation, attempt unauthorized access, submit unlawful or harmful content, impersonate another person or business, or use the demonstration to request emergency assistance. Call 911 or the appropriate local emergency service for emergencies.

No professional service or guarantee

The demonstration is provided for evaluation and informational purposes. It does not create a contractor-customer relationship, guarantee contact by a service provider, schedule an appointment, provide an estimate, or promise any particular outcome. The service is provided on an “as is” and “as available” basis to the extent permitted by law.

Privacy

Our collection and use of information, including mobile telephone numbers and SMS consent records, is described in the Waypoint Voice Privacy Policy. Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

Changes and contact

We may update these terms as the service or applicable requirements change. Questions may be sent to [email protected].